Customer vs tech support

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Customer: "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."

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Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"

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Tech Support: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"