Cisco has announced the Cisco Unified Communications system, a major communications suite that will have at its heart the SIP Voice-over-IP protocol.
The software builds on Cisco's current lineup offered under the IP Communications banner, namely its CallManager, Unity, MeetingPlace and IP Contact Center products, and adds three major new software products as well as new features.
Able to reach the right person on the first try on no matter what device they are using through "presence" technology, the new suite of applications includes voice, e-mail, text, collaboration and videoconferencing products under a single wrapper.
The software is set to be announced at the VoiceCon conference in Florida, and marks the company as shifting from selling individual servers and applications for IP-based communications, to focusing on the system as a whole, including technical support services.
It will offer per-seat licensing and market those systems to business decision-makers based on business benefits such as productivity, said Vickie McGovern, director of marketing for IP Communications at Cisco. ~ full articles
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